Customer service agent
- Education: No degree, certificate or diploma
- Experience: 1 year to less than 2 years
Work setting
- Urban area
- Private sector
- Transportation
Tasks
- Answer written and oral inquiries
- Perform general office duties
- Answer clients' inquiries and provide information
Computer and technology knowledge
- Database software
- Internet
- MS Outlook
- MS Word
- MS Office
- Electronic mail
Type of experience
- Call centre
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Reliability
- Team player
- Judgement
- Ability to multitask
- Quick learner
Health benefits
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits
- Group insurance benefits
- Life insurance
- Pension plan
Long term benefits
- Long-term care insurance
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Travel insurance
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
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